Buying an off-plan property means committing money before the finished unit is available for inspection. Buyers therefore need reliable ways to confirm that the development is registered, construction is progressing and payments are entering the correct project account.
Dubai Land Department provides official services that allow buyers and investors to check an off-plan project status using the project name, project number or land number. Information may include construction progress, inspection details, developer information and the project escrow account.
This guide explains how to perform the check and how to interpret the information you find.
Why You Should Check an Off-Plan Project Status
Project monitoring is important before purchasing and throughout the construction period.
Regular checks can help you:
- Confirm that the project is officially registered
- Identify the registered developer
- Review construction progress
- Compare progress with the promised completion date
- Check recent inspection information
- Verify the project escrow account
- Confirm the management company where available
- Detect significant changes or delays
- Verify claims made by sales representatives
A glossy brochure or construction update supplied by a salesperson should not be your only source of information.
Information Needed to Check a Dubai Off-Plan Project
Before using the official enquiry service, collect as much identifying information as possible.
Useful details include:
- Official project name
- Project number
- Land or plot number
- Developer’s legal name
- Building or phase
- Unit number
- Sale and purchase agreement
- Oqood registration information
- Escrow account details
Use the official project name rather than a shortened marketing name where possible. Some developments have similar names or several phases registered separately.
How to Check an Off-Plan Project Status Through DLD
Step 1: Open the Project Status Enquiry
Access the Project Status Enquiry provided by Dubai Land Department.
The service is intended to allow customers to inquire about the completion percentage and other details of registered real estate projects in Dubai.
Make sure you are using the official government service rather than an unrelated website offering unofficial project checks.
Step 2: Search for the Project
The service allows customers to search using information such as:
- Project name
- Project number
- Land number
Enter the information exactly as it appears in the sale agreement or official project documents.
If the project does not appear under its marketing name, try its official registered name or project number.
Step 3: Open the Project Record
Select the correct development from the search results.
Be careful when:
- Several projects have similar names
- The development has multiple towers
- The project contains several phases
- Different developers operate within one master community
- The name in the brochure differs from the registered name
Match the location, developer and project number before relying on the result.
Step 4: Review the Project Details
Depending on the available record, you may be able to view:
- Project number
- Property location
- Project status
- Number of units
- Registration information
- Construction start
- Completion percentage
- Developer’s name
- Developer number
- Developer contact information
- Management company
- Inspection details
- Escrow bank
- Escrow account information
- Project remarks or updates
Save the relevant information and compare it with the documents supplied by the developer.
Step 5: Record the Date of the Information
Construction percentages and inspection details reflect information available at a particular time.
Record:
- Date you performed the check
- Reported completion percentage
- Project status
- Latest inspection information
- Any comments or remarks
This creates a timeline that can help you monitor whether progress is continuing.
How to Check an Off-Plan Project Using Dubai REST
Dubai REST provides another official method of checking project information through the Project Status or Mashrooi feature.
Step 1: Install the Official Application
Download the official Dubai REST application from the recognised application store for your device.
Check the publisher and avoid unofficial applications using similar names or branding.
Step 2: Open Project Status or Mashrooi
From the home screen or services menu, select the Project Status or Mashrooi section.
Step 3: Search for the Project
Enter the official:
- Project name
- Project number
- Relevant property information
Choose the correct development from the results.
Step 4: Review the Full Project Record
Dubai REST may provide access to information such as:
- Project completion percentage
- Actual project photographs
- Developer information
- Project inspections
- Escrow account number
- Amounts due from registered buyers
- Project updates
Investors may also be able to save or follow selected projects for easier monitoring.
Step 5: Compare Updates Over Time
Do not check the project only once.
Monitor:
- Changes in completion percentage
- Frequency of construction updates
- New inspection information
- Changes to the completion timetable
- Developer announcements
- Payment demands
- Handover notices
A consistent pattern of progress is more informative than a single reported percentage.
Checking a Project Through DLD’s Official WhatsApp Channel
Dubai Land Department also identifies its official telephone number, 8004488, as a channel through which customers can communicate using WhatsApp and access assistance from the virtual service.
When using any messaging channel:
- Save the number from an official DLD source
- Do not trust numbers forwarded by salespeople
- Avoid sharing passwords or banking credentials
- Verify payment instructions separately
- Retain a record of your enquiry
Use official communication channels whenever the online project information is unclear.
Understanding the Off-Plan Project Status
The displayed status should be considered together with the completion percentage, inspections, developer updates and contract.
Registered or Active Project
A registered or active project generally means that it appears in the official system and development procedures are underway.
However, registration does not guarantee:
- Completion by a particular date
- Absence of construction delays
- Final building quality
- Achievement of projected investment returns
Continue reviewing the project’s progress and contractual obligations.
Under-Construction Project
Check whether the completion percentage is increasing over time.
Also compare:
- Official progress
- Site activity
- Developer photographs
- Construction-linked payment requests
- Contractual completion date
The rate of progress may vary during different stages of construction. Finishing and testing work may appear slower than the main structural phase.
Completed Project
A completed status does not always mean that your individual unit is ready for immediate occupation.
Confirm:
- Building completion documentation
- Handover notice
- Final inspection
- Snagging process
- Outstanding instalments
- Utility connection
- Service charge arrangements
- Oqood-to-title-deed transition
- Key collection
Do not make a final payment based solely on a marketing announcement that the project has been completed.
Delayed or Slow-Moving Project
A project may be delayed if construction progress falls significantly behind the contractual timetable.
Before drawing conclusions, check:
- Contractual completion date
- Grace period
- Latest official inspection
- Written developer updates
- Revised completion date
- Site activity
- Payment status
- Relevant contractual clauses
Request a written explanation from the developer rather than relying only on verbal assurances.
Frozen, Suspended or Under-Review Project
If the official record displays an unfamiliar or concerning status, contact Dubai Land Department for clarification.
Do not assume that every status automatically gives the buyer a right to cancel the agreement or receive an immediate refund. Contract cancellation and recovery of money can involve formal regulatory or legal procedures.
Under-Cancellation or Cancelled Project
A cancellation-related status requires careful attention.
The buyer should:
- Confirm the status through DLD
- Retain the sale and purchase agreement
- Retain Oqood records
- Gather all payment receipts
- Preserve correspondence with the developer
- Avoid signing new settlement documents without understanding them
- Obtain professional legal advice where necessary
The treatment of buyer funds depends on the official process, available project assets, escrow position and applicable legal procedures.
How to Interpret the Completion Percentage
The completion percentage can help buyers monitor progress, but it should not be interpreted as a guaranteed handover date.
For example, a project reported as substantially complete may still require:
- Internal finishing
- Utility connection
- Safety testing
- Authority inspections
- External works
- Landscaping
- Completion certification
- Handover preparation
Similarly, a lower percentage does not automatically prove that the development will be late if the contractual completion date remains far away.
Evaluate the percentage alongside time, inspections and visible activity.
Compare Several Reporting Periods
A single completion figure offers limited information.
Record progress over several months to determine whether:
- The percentage is rising consistently
- Progress has slowed
- The project appears unchanged
- Updates are infrequent
- Construction has accelerated
- The developer’s claims match official information
A simple dated record can make changes easier to identify.
Verify the Developer Separately
The project record may identify the developer, but buyers should also confirm that the company appears in the official list of licensed developers.
Check:
- Registered legal name
- Developer number
- Licence information
- Contact details
- Previous projects
- Completion history
- Construction quality
- Handover performance
A licensed developer may have several projects with different contractors, timelines and risk profiles. Investigate the specific development rather than relying only on the company’s overall reputation.
Verify the Project Escrow Account
Off-plan buyer payments should be directed to the approved escrow account for the specific project.
Compare the account details found in official project information with:
- Developer invoice
- Payment instructions
- Sale and purchase agreement
- Bank transfer details
- Previous receipts
The project name and account information should correspond.
Do not transfer instalments to:
- A salesperson’s personal account
- A broker’s account
- An unrelated company
- A general account that cannot be linked to the project
- Another development’s escrow account
- An unverified overseas account
If the developer changes its payment instructions, verify the new account independently before sending money.
Check Your Unit’s Oqood Registration
Project registration and unit registration are not the same thing.
A project may be registered while an individual buyer’s sale has not yet been recorded in the provisional property register.
Ask for evidence of Oqood registration and confirm:
- Buyer’s legal name
- Developer
- Project
- Unit number
- Purchase price
- Registration details
Dubai Land Department states that the signed off-plan sale and purchase contract should be registered in the provisional register within 90 days of signing.
Contact the developer promptly if your sale has not been registered within the expected period.
Compare the Status With the Sale Agreement
The sale and purchase agreement remains essential when assessing delays or developer performance.
Review:
- Original completion date
- Contractual grace period
- Payment milestones
- Developer delay provisions
- Buyer default provisions
- Changes to plans
- Changes to unit size
- Handover conditions
- Cancellation rights
- Dispute-resolution process
The expected date advertised by the salesperson may not be the same as the legally relevant completion date in the signed agreement.
Compare Construction Progress With Payment Demands
Before paying a construction-linked instalment, check whether the relevant milestone appears to have been reached.
Review:
- Official payment schedule
- Developer invoice
- Construction milestone
- Project status
- Your Dubai REST account
- Previous payments
- Outstanding balance
Date-linked payment plans may require payment on specific dates even when construction progress differs from expectations. Read the agreement carefully to understand how instalments become due.
Visit the Construction Site
Official digital checks should be supported by physical observation where practical.
During a site visit, observe:
- Whether workers are present
- Visible construction activity
- Number of completed floors
- External finishing
- Access roads
- Utility works
- Landscaping
- Community infrastructure
- Nearby developments
Photograph the project from publicly accessible areas and record the date.
Buyers living overseas can ask an independent representative or inspection company to visit the location.
What to Do If the Project Appears Delayed
If the project is not progressing as expected:
1. Confirm the Official Information
Check the Project Status Enquiry and Dubai REST before relying on social media discussions or unofficial claims.
2. Review the Contract
Identify the contractual completion date, grace period and delay provisions.
3. Request a Written Developer Update
Ask for:
- Current construction percentage
- Reason for the delay
- Revised completion date
- Contractor status
- Expected next milestone
- Handover plan
4. Keep Paying Attention to Your Obligations
Do not automatically stop making payments because construction appears delayed. Missing contractual payments may place the buyer in default.
Obtain legal advice before withholding a payment.
5. Keep Complete Records
Save:
- Sale and purchase agreement
- Oqood certificate
- Bank confirmations
- Payment receipts
- Developer emails
- Construction updates
- Project status screenshots
- Formal notices
6. Contact Dubai Land Department
Use official DLD channels to request clarification or determine the appropriate enquiry or complaint procedure.
7. Obtain Professional Advice
Legal advice may be necessary if the delay is substantial, the developer is unresponsive or you are considering cancellation.
Warning Signs When Checking Project Status
Investigate further if:
- The project cannot be found in official records
- The developer’s name does not match the contract
- The project number is missing
- Escrow information cannot be confirmed
- The official completion percentage differs significantly from marketing claims
- Construction updates have remained unchanged for a long period
- The site shows little visible activity
- Payments are requested outside the project escrow account
- Oqood registration is delayed
- The developer avoids written communication
- Payment demands do not match the agreed schedule
- The project’s status changes without explanation
- An early handover announcement is not supported by official documentation
Do not make additional payments until suspicious instructions have been properly verified.
Off-Plan Project Status Checklist
When monitoring an off-plan property, confirm that you have:
- Collected the official project name
- Recorded the project number
- Identified the land or plot number
- Checked the DLD Project Status Enquiry
- Checked Dubai REST or Mashrooi
- Confirmed the registered developer
- Reviewed the completion percentage
- Checked inspection information
- Recorded the date of each check
- Compared progress over several periods
- Confirmed the project escrow account
- Matched payment instructions
- Verified your Oqood registration
- Reviewed the contractual completion date
- Checked the grace period
- Compared payment demands with the agreement
- Visited the site where possible
- Saved all project updates and receipts
- Requested written explanations for delays
- Sought professional advice where necessary
Frequently Asked Questions
How can I check an off-plan project status in Dubai?
Use Dubai Land Department’s Project Status Enquiry or the Project Status feature in Dubai REST. Search using the project name, project number or land number.
What information can the project enquiry show?
Available information may include the developer, project number, construction progress, inspections, location, management company and escrow account.
Is the displayed completion percentage a guaranteed handover date?
No. The completion percentage shows reported physical progress. Handover may still depend on finishing, inspections, approvals, utilities and other completion requirements.
How often should I check the project?
Checking every few months—or around important payment milestones—can help establish whether progress is continuing. More frequent checks may be appropriate if construction appears delayed.
What should I do if my project is missing?
Check the spelling, official name, project number and land number. If it still does not appear, contact the developer and Dubai Land Department before making a payment.
Does a registered project mean my unit is registered?
No. Project registration and individual unit registration are different. Confirm that your purchase has been recorded through Oqood.
Can I stop paying if the project is delayed?
Do not stop payments without reviewing the agreement and obtaining appropriate advice. Withholding payment may put the buyer in contractual default.
Where should off-plan payments be sent?
Payments should follow the verified instructions for the specific project’s approved escrow account.
Final Thoughts
Knowing how to check an off-plan project status in Dubai gives buyers a clearer view of construction progress, developer information and project escrow details.
The most reliable approach is to combine official DLD information with Dubai REST updates, Oqood verification, contract review and site observations. Regular monitoring can help buyers identify delays or inconsistencies early and respond appropriately.
HAMZ helps buyers verify Dubai off-plan projects, evaluate construction updates and understand important transaction details throughout the property purchase journey.
Read Also: How to Check a Dubai Property Developer Before Buying