Protecting Your Information. Respecting Your Privacy
We are committed to handling your personal information responsibly, securely, and transparently while delivering trusted real estate services across Dubai
At HAMZ Int Real Estate ("HAMZ", "we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you visit hamz.ae, communicate with us, submit enquiries, request our services, or otherwise interact with our business.
We are committed to handling your personal information responsibly and transparently in accordance with applicable laws of the United Arab Emirates and internationally recognised privacy principles.
Data Ingestion
02. Information We Collect
Depending on how you interact with us, we may collect information directly provided by you as well as technical information collected automatically.
Depending on how you interact with us, we may collect information including:
Full name
Email address
Telephone number
Country of residence
Property preferences
Investment interests
Budget information
Company name (where applicable)
Information submitted through enquiry forms
Information voluntarily provided during meetings, calls or correspondence
When you visit hamz.ae, certain technical information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Website usage statistics
Pages visited
Time spent on the website
Referral source
Cookies and similar technologies
This information helps us improve website performance, security, and user experience.
Purpose of Processing
03. How We Use Your Information
We may use your personal information to:
Respond to enquiries
Arrange property viewings
Provide real estate advisory services
Communicate with you regarding requested services
Process property transactions
Improve our website and services
Send newsletters and market updates (where consent has been provided)
Conduct market research and analytics
Comply with legal and regulatory obligations
Protect our legitimate business interests
Prevent fraud and enhance security
We only process personal information where there is a lawful basis for doing so.
Communications
04. Marketing Communications
With your consent, HAMZ Int Real Estate may send you:
Property updates
Investment opportunities
Company news
Market insights
Event invitations
Promotional communications
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.
Telemetry
05. Cookies & Similar Technologies
Our website uses cookies and similar technologies to:
Improve website functionality
Remember your preferences
Analyse website traffic
Enhance security
Improve user experience
Measure website performance
You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Third-Party Disclosures
06. Sharing Your Information
HAMZ Int Real Estate does not sell your personal information.
We may share your information only where necessary with:
Service providers supporting our operations
Technology and website partners
Professional advisers
Financial institutions
Government authorities or regulators where required by law
Business partners involved in property transactions
Other companies within the HAM Group where appropriate for legitimate business purposes
All third parties are expected to maintain appropriate confidentiality and data protection standards.
Cross-Border Transfer
07. International Data Transfers
As part of our operations, your information may be processed or transferred to countries outside the United Arab Emirates where appropriate safeguards are in place.
Where such transfers occur, we take reasonable steps to ensure your personal information remains protected in accordance with applicable privacy laws.
Data Protection Safeguards
08. Data Security
Protecting your information is a priority.
HAMZ Int Real Estate implements appropriate technical, administrative, and organisational safeguards designed to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
While we take reasonable measures to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Retention Protocol
09. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Protect our legitimate business interests
When information is no longer required, it is securely deleted or anonymised where appropriate.
Individual Entitlements
10. Your Privacy Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of your personal information where applicable
To exercise any of these rights, please contact us using the details below.
External Links
11. Third-Party Websites
Our website may contain links to third-party websites or services.
HAMZ Int Real Estate is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Minor Protection
12. Children's Privacy
HAMZ Int Real Estate does not knowingly collect personal information from children through this website.
If we become aware that personal information relating to a child has been collected without appropriate consent where required, we will take reasonable steps to remove that information.
Revisions
13. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our business, technology, legal requirements, or industry best practices.
Any updates will be published on this page together with the revised effective date.
We encourage users to review this Privacy Policy regularly.
Direct Liaison
14. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Privacy Desk
HAMZ Int Real Estate
Website: hamz.ae
Email: [email protected]
Corporate Office: Business Bay, Dubai, United Arab Emirates
Effective Date: This Privacy Policy is effective from the date of publication on hamz.ae.
